Returns
We want you to be completely satisfied with your purchase from Commercial Drying Solutions. If the purchased item is faulty or damaged then you may return eligible items within 30 days of receipt for a refund or exchange, subject to the following conditions:
- The item must be damaged or defective on receipt.
- Returns must be initiated within 30 days of receipt by contacting our customer service team at [email protected].
- Original shipping charges are non-refundable, and customers are responsible for return shipping costs unless the return is due to a mistake on our part or a damaged or defective product.
- Refunds will be issued to the original payment method within 10 business days after we receive and process your return.
Exchanges
We will happily replace an item if it is faulty or damaged on delivery. If you need to exchange, please contact our customer service team at [email protected].
Contact Us
If you have any questions or concerns about our returns policy, please contact us at [email protected]. Our customer service team is available to assist you during regular business hours.